Sickness
It is against the policy of Integrative Health Massage Therapy to massage individuals with a fever or vomitting. It is also advisable to avoid being massaged during the onset of a cold or flu. If you become ill on the day of your scheduled massage, please call to reschedule as early as possible.
Lateness
If you know you are going to be late, please call. Your massage will not be extended additional time past the time scheduled to account for your lateness. This is to be fair to the other clients scheduled that day as well as the therapist.
Cancellation
It is the policy of Integrative Health Massage Therapy to call to confirm your appointment the day before you are scheduled to receive your massage. If you need to reschedule or cancel your massage, please do so at this time. If you cancel anytime after this 24 hour notice you will be expected to pay the full amount for your missed appointment.
Terminating a Session
Intergrative Health Massage Therapy does not tolerate any inappropriate behavior or touching. If this occurs you will be given a warning. If the behavior continues after the warning your session will be terminated and you will be asked to leave. In such a case you will be expected to pay the full amount and you will be given a notice to document your termination.
